FAQ's

Halloween24x7's focus is on providing cool high-quality props, decorations and themed items. We love making new and interesting pieces that will look great in our customer's homes.

Wholesale

We do sell wholesale. You may view our wholesale catalog here. In order to see wholesale pricing, we'll need to get some information from you and add you to our system. Once added, you'll see your wholesale price. If you'd like to be added, please drop us a note on our contact form.

Custom Pieces

If you like what you see and would like us to make a custom piece just for you, please feel free to drop us a note. We love doing commission pieces because it gives us a chance to take your vision and bring it to life.

Payment Methods

We use 2Checkout to process all of our online transactions. We chose them because they are a leader in the industry with a focus on security, PCI compliance, and fraud protection. They accept the following: Visa, MasterCard, Discover, American Express, Diners, JCB, PIN debit cards with the Visa or MasterCard logo, Debit cards with the Visa or MasterCard logo and PayPal.

Payment Types

Payment Policy

Please pay by credit card or paypal. Orders will be shipped once payment is received.

Shipping Policy

Shipping is via USPS or UPS. I will ship items within two days. If you need something shipped same day, please contact me and I will work to get your order out more quickly. All packages include standard tracking.

Refund Policy

Halloween24x7 is a home based business and all of the items are hand made. Each item has its own unique characteristics and may vary slightly from the photo. If you are not 100% satisfied, please contact me and I will do my best to work with you to address your concerns. I take pride in my work and will certainly issue a replacement or refund for items that arrive damaged.

Privacy Policy

I take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fulfill your order and for our newsletter, if you're opted-in. I will not sell or redistribute your information to anyone.

Large Orders

For typical orders, we have items in-stock and will ship within 1-2 days. For larger orders, it may take 2-4 weeksfor us to fulfill your order. If you have any questions about how long your order may take, please drop us a note.

Security

This website uses a Comodo SSL certificate to protect online transactions with the highest strength encryption. That means that anything you do on this site, from filling out a comment form, to checkout is secure and protected from prying eyes.

Additional Information

I take great pride in my work. If you have any questions, comments or concerns, please contact me directly so that I have the opportunity to better serve you.